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Webinar: Best Practices: Customizing Tickets: https://help.patronmanager.com/a/2108930
Whether a patron adds them to a mobile wallet or asks that they are printed at the door, your tickets are a representation of your organization. Join us in this session as we edit a custom point of sale ticket layout and tour the adjustable elements of a Mobile Ticket. Along the way we'll consider both the stylistic appeal and the functionality of these designs.
Recorded August 2026
We recommend setting the video quality to 720p (click on the gear at the lower-right of the embedded video) and watching the video in full-screen mode, if possible.
Resources
- How to Enable Mobile Tickets
- Using Theme Builder to Change the Look of Your PTS
- Online Accessibility Guidelines
- How to Customize Mobile Tickets
- All About Product Ideas
- Mobile Tickets Webinar
- How to Activate the Ticket Design Tool
- Customize Your Ticket Layout with the Ticket Design Tool
- Best Practices for Designing Point of Sale Tickets
- How to Delay Ticket Access
- Product Idea in the Client Community for preventing tickets in a reservation order from being added to a mobile wallet
- Sizing recommendations for images in the Ticket Design Tool (TDT):
- The TDT renders images at 96dpi. This means that if you'd like your image to be 1"x1" on your ticket, you'll want your image file to be 96px x 96px.
- We have additional recommendations here
- Optionally, you can work with Boca to have your organization's logo printed on your ticket stock